GPT Academy Conflict Management Mock Exam
You need to answer 80% of the questions to pass the exam
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Q:6-What is the final stage in the escalation of a conflict situation?
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Q:4-Which of these would be considered inappropriate when confronting unacceptable behaviour?
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Q:7-What is the main way that delivering a gift can assist in solving a problem?
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Q:2-A common trigger of aggression is when a person:
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Q:17 - What is the final stage in the escalation of a conflict situation?
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Q:1-What is the first stage in the process of a dynamic risk assessment?
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Q:20 - Which of these would be the best way to communicate in a conflict situation?
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Q:10-Which of these are unlikely to indicate a possible terrorist activity?
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Q:19 - Which of these would be considered inappropriate when confronting unacceptable behaviour?
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Q:16 - What is the best definition of win-win approach to a conflict situation?
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Q:5-How can a security operative deliver a win-win resolution to a conflict situation?
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Q:11 - Which of these would not be a good way to de-escalate a potential conflict situation?
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Q:18 - Which of these would generally be considered to indicate aggression?
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Q:8- A person can not be ejected from a licensed premises because they are:
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Q:12 - What is one of the main reason for reviewing accidents of work related violence?
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Q:14 - Which of these is a non verbal way of signalling non aggression?
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Q:13 - A common trigger of aggression is when a person:
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Q:15 - What is the most important reason for victims of workplace violence to have access to help and support following an accident?
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Q:3-Which of these would generally be considered to indicate aggression?
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Q:9-When is it illegal for a child aged under 16 who is not accompanied by an adult to be on premises licensed for consumption of alcohol on the premises?
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