Welcome to
Top Option Health Care
TOP OPTION HEALTHCARE LIMITED is a Domiciliary Care Agency which has been established to respond to the needs of our service users on a 24-hour basis. Our service users are those who, because of increasing age or disability, find it difficult to cope with domestic responsibilities and their own personal care needs.
Providing high quality care visits at home
We are an independent care agency providing care to our service users in their own home environment on a one-to-one basis. Our services are designed for the persons who are physically frail or housebound and are undertaken by our team of highly trained and experienced specialist staff.
We provide care services to both the private and public sectors, and your needs for care and support are identified through an assessment; this may involve the Care Manager from the Local Authority. We operate within the Southend area.
Providing high quality care visits at home
We are an independent care agency providing care to our service users in their own home environment on a one-to-one basis. Our services are designed for the persons who are physically frail or housebound and are undertaken by our team of highly trained and experienced specialist staff.
We provide care services to both the private and public sectors, and your needs for care and support are identified through an assessment; this may involve the Care Manager from the Local Authority. We operate within the Southend area.
Our Services
OUR AIMS & OBJECTIVES
We aim to provide our service users with a comprehensive service of care of the highest quality within their own home environment.
We strive to offer a flexible, efficient and professional service which is tailored to meet each person’s individual needs. We will treat each client with respect and remain sensitive to his / her individual needs and abilities, and aim to promote the service user’s independence and personal dignity
We have set out our objectives in a Mission Statement which can be found in our Policy Manual and which can be made available to you should you desire it.
CARE PLANS & RECORDS
A Care Plan, or Service User Plan, is the key document for your care.
We will have assessed areas of risk and identified your needs, and this is recorded on your Care Plan. We then decide how our staff can properly meet these needs, and this forms your plan of care. Care planning is continuously reviewed because people’s needs change, sometimes on a daily basis, and we have to respond to these changes to make sure that we’re delivering the right care. We will always seek your opinions and input when developing the Care Plan, and making changes or amendments to it, to ensure that you are fully satisfied with your care.
HOW WE DELIVER THE CARE SERVICE
The process of developing a Plan of Care to look after you begins when we are approached to see if we can provide the care you need.
Trained staff will visit you at your home to assess you and determine what your needs may be. At the same time we perform a simple assessment of your home environment to identify any areas of undue risk to you. From this we develop your personal Care Plan. As we explained, this Care Plan is continuously reviewed and changed to make sure that it continues to meet your needs. Your personal carer is then assigned with your full consent.
Make an Enquiry
Curabitur ac leo nunc. Vestibulum et mauris vel ante finibus maximus nec ut leo. Integer consectetur.
“With kindness and compassion, our highly-trained and trusted team deliver tailored programmes for ALL needs from companionship through to complex health requirements.”
NHS